Effective Date: 05/01/2025
Welcome to The Crystal Playground! These Terms and Conditions govern the use of our website and the purchase of products from our online store. By accessing or using our site, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our website.
1. General Information
The Crystal Playground is an online platform offering crystal-inspired products, apparel, and accessories. We provide our services to you subject to the following terms and conditions, which may be updated periodically without prior notice.
2. User Account
In order to make purchases on our website, you may need to create an account. By doing so, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, account information, and any relevant updates to them herewith.
You must notify us immediately of any unauthorized use of your account. We are not liable for any losses or damages arising from unauthorized access to your account.
3. Product Information and Availability
We strive to ensure that the product descriptions, prices, and images on our website are accurate. However, we do not guarantee that all information is error-free, and prices may be subject to change without notice.
We reserve the right to update or remove products, and to limit quantities of items that can be purchased. In the event that a product is unavailable, we will notify you and offer a refund or replacement option.
4. Pricing and Payments
Prices are listed in US Dollars, and all applicable taxes and shipping fees will be calculated at checkout. Payment is due at the time of purchase and must be made via the payment options available on our website.
We accept payments through credit cards, PayPal, and other methods as indicated on the checkout page.
5. Shipping and Delivery
For information regarding shipping times, rates, and policies, please refer to our Shipping Policy. Delivery times are estimates, and we are not responsible for delays caused by third-party carriers.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your item, please refer to our Return and Refund Policy
7. Prohibited Uses
You may not use our website for illegal or unauthorized purposes. In addition, you agree not to:
Engage in any activity that may harm, disrupt, or impair the functionality of our website.
Use any robot, spider, or other automated means to access or scrape our website content.
Use our website to violate any laws, infringe on intellectual property rights, or engage in fraudulent activity.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and designs, is the property of The Crystal Playground or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, The Crystal Playground will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products, including but not limited to lost profits, data loss, or business interruption.
10. Indemnification
You agree to indemnify, defend, and hold harmless The Crystal Playground, its officers, directors, employees, and agents from any claim, loss, or damages arising from your use of the website, your violation of these terms, or any other actions related to your account.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which can be reviewed on the corresponding page.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated. Your continued use of the website after any changes indicates your acceptance of the revised terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: